The stack behind the best DTC brands, and the teams who vouch for us
Every program we ship runs on the tools powering the best DTC brands, and our direct relationships with their teams mean faster fixes, early access, and partner perks passed on to you.
What our partners say
"When I sent Zettler Digital a merchant dealing with a sudden spike in deliverability issues, they had a clear plan ready in under 24 hours. They've seen just about every inbox problem, and that's what I look for in a partner: a team ready to step in and roll up their sleeves."
"Zettler Digital understands that smart retention is about sending to the right people, not just sending more. They're one of the sharpest Klaviyo partners we work with, and their clients see the full benefit of Orita because the strategy around it is just as strong."
"Zettler Digital is one of the most innovative agencies in lifecycle marketing and retention. They were among the first to use Flaunt to solve complex, nuanced problems and build custom apps that give their clients an edge. Most importantly, founder Ben Zettler has extreme integrity in both his client relationships and partnerships. Highly recommend!"
"Zettler Digital are true retention marketing experts, with a strong understanding of how each channel contributes to incremental growth across the customer lifecycle. They're especially thoughtful about where direct mail fits, how it complements email and SMS, and where it can create revenue that likely wouldn't have happened otherwise. They're a go-to partner we confidently recommend to brands looking to build a smarter, more profitable retention strategy."
"Zettler Digital is a close partner who treats the post-purchase experience as a revenue opportunity, not an afterthought. Ben and his team's retention expertise, paired with their Klaviyo and Shopify know-how, make them a go-to partner we confidently recommend to brands that are looking to grow and scale, particularly through a focus on customer retention."
"Zettler Digital pairs Shopify development expertise with a deep understanding of what drives conversion. Ben and his team bring a thoughtful approach to CRO, making them a partner we trust to help brands identify what's worth testing and make smarter decisions about their storefront."
"Zettler Digital is genuinely one of my favorite partners to work with. They’re incredibly knowledgeable, reliable, responsive, and have a way of making partnership feel easy. They know the Shopify ecosystem and Elevar inside and out, and I’ve always appreciated knowing I can count on them to communicate well, identify the right opportunities for us to work together, and be an all-around great partner."
"The Zettler Digital team does an incredible job supporting our shared customers & pushing the limits of our product. They also take the time when they notice an opportunity or limitation to share detailed feedback, improving Junip for our shared merchants!"
"Ben and the team at Zettler Digital are excellent, collaborative partners. They are experts across the full stack - design, development, acquisition and retention, and have amazing empathy for the modern ecommerce shopper. They understand the role Loyalty plays in a comprehensive retention strategy, and always do a great job leveraging it across the customer journey."
The tools we run
Email, SMS & direct mail

Klaviyo
Our core retention platform for lifecycle flows, campaigns and segmentation.

PostPilot
Direct mail retargeting that extends email and SMS programs offline.

Orita
AI-driven suppression so sends reach the people most likely to engage.

Maverick
Inbox placement testing to keep every send out of spam.

Zaymo
Interactive, shoppable emails customers can act on right in the inbox.
Storefront & CRO

Shoplift
A/B testing built for Shopify themes.

Visually
Personalization and experimentation across the storefront.

Rebuy
Upsells, cross-sells and personalized product recommendations.

Patrol
Simplified ADA compliance for Shopify merchants.
Loyalty, reviews & post-purchase

Recharge
Subscriptions and recurring revenue programs.

Smile.io
Points, VIP tiers and referral programs.

Junip
Reviews and UGC collected and shown across site and email.

Loop
Loop's AI-powered platform unites tracking, editing, returns, exchanges, fraud prevention, shipping, and more.

Order Editing
Lets customers fix and add to orders after checkout.

Social Snowball
Scale your affiliate revenue with creators & ambassadors
Platform, data & support
Learn more →Shopify
The commerce platform behind every build we ship.

Elevar
Server-side tracking for accurate data in Klaviyo and ad platforms.

Flaunt
Retention data warehouse powering our analysis and custom apps.

Fairing
Post-purchase surveys that show how customers found you.

Gorgias
Helpdesk connected to customer and order data.

Tie
Tie tells you who's on your site, who's ready to engage, and places messages in the primary inbox.
Why it matters
What our partnerships mean for you
Deep partner relationships turn into real advantages for the brands we work with.
Faster fixes
Direct lines to partner teams mean issues get escalated and resolved, not stuck in a support queue.
Early access
We test new features ahead of general release, so your program benefits first.
Partner perks
Preferred pricing, extended trials and onboarding support, passed on wherever partners offer them.
Running any of these tools?
Let's talk about getting more out of your stack. If we're the right partner, you'll know within thirty minutes.