From the Shoplift Masterclass

Get the second order

Most first-time buyers never order again. In 30 minutes, we'll show you where your one-time buyers drop off and what to put in front of them instead.

You'll leave with:

  • Your time to second order, and the window that matters for your brand
  • The one or two gaps costing you the most repeat orders
  • What your one-time buyers should see when they land, and how to test it

Free · 30 minutes · Live on screen share

"Best group we've worked with in the 10+ years our company has existed."

Joey Cofone · Founder & CEO, Baronfig

What should we look at first? (Select all that apply)

What we look at

  • Your segment

    Who counts as a one-time buyer in your Klaviyo account, and how long your window to win the second order really is.

  • Your post-purchase flow

    What a first-time buyer gets from you after the order confirmation, and where it goes quiet.

  • The page they land on

    What someone sees when they click back to your site. Is it a page for them, or the welcome pop-up and the starter pack they already bought?

Questions

Yes. It's 30 minutes, and there's no pitch unless you ask for one.

No. We can do it on a screen share. If you're happy to give read-only access ahead of time, we can go deeper.

Yes. A second order comes from a reason to come back, and subscription is only one of those reasons.

DTC brands on Shopify and Klaviyo that already have flows running but still treat a returning customer like a first-time visitor. It fits best for consumables, food and gifting, wellness, and apparel brands with a deep catalog.